1. Information We Collect

We may collect the following information when you contact us or place an order:

• Name and contact information (email, phone, WhatsApp)
• Shipping address and order details
• Inquiry messages and reference files for custom products
• Technical information about your browser or device (cookies)

2. How We Use Your Information

Your information is used for the following purposes:

• Responding to inquiries and providing customer support
• Processing orders, preparing quotes, and delivering products
• Sending updates about your order or production progress
• Improving our website, services, and user experience

3. Cookies and Tracking

We may use cookies or similar tracking technologies to improve website performance, analyze traffic, and enhance your browsing experience. You can disable cookies in your browser settings, but some website features may not function properly.

4. Third-Party Services

We may share information with trusted third-party services to facilitate our business operations:

• Analytics tools (e.g., Google Analytics) to monitor website traffic
• WhatsApp or other messaging platforms for customer support
• Payment gateways or shipping providers to process orders

5. Data Protection

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade your personal information to third parties.

6. Your Rights

• You may request access to your personal information we hold.
• You may request correction or deletion of your personal data.
• You may opt out of marketing communications at any time.
• For any privacy-related inquiries, please contact us using the details below.

7. Contact Us

If you have questions or concerns about your privacy, please contact us:

• Email: sales@metallogic.cn
• WhatsApp: Chat With Us
• Website: metallogic.cn