Shipping Information

Worldwide Shipping for Custom Metal Products

We provide international delivery solutions for custom medals, badges, pins, challenge coins, keychains, bottle openers and other metal products. Depending on your destination, order quantity, delivery deadline and budget, we can recommend international express, air freight or sea freight.

International Express

Suitable for small and medium orders, urgent projects, samples and time-sensitive deliveries.

Estimated 3–5 Days

Air Freight

Suitable for larger orders that need faster delivery than sea freight while controlling shipping cost.

Estimated 7–9 Days

Sea Freight

Suitable for large-volume shipments when delivery time is flexible and shipping cost needs to be reduced.

Estimated 25–30 Days

Estimated Delivery Time

Delivery time may vary depending on destination country, customs clearance, shipping season, carrier schedule and local delivery conditions. The following timeframes are general references after goods are shipped.

Shipping MethodEstimated TimeBest ForImportant Notes
International Express3–5 DaysSamples, small orders, urgent projectsPlease inform us in advance if expedited delivery is required.
Air Freight7–9 DaysMedium to large orders with faster delivery needsSuitable when speed and cost need to be balanced.
Sea Freight25–30 DaysLarge-volume orders and non-urgent shipmentsRecommended when delivery time is flexible.
Need Urgent Delivery?

If your order has a fixed event date, exhibition date or urgent delivery deadline, please tell us before production starts. We will help check the most suitable shipping method and schedule.

Shipping Process

For custom products, we arrange shipment only after the order details and finished goods are checked. This helps reduce delivery mistakes and ensures the products are packed according to the confirmed order.

1

Order Confirmation

We confirm product details, quantity and delivery requirements.

2

Production Check

Finished products are checked before packing and shipment.

3

Packing

Products are packed based on product type, quantity and shipping method.

4

Shipment

Goods are shipped by express, air freight or sea freight.

5

Tracking

Tracking information or shipment updates are provided after dispatch.

Shipping Cost and Final Arrangement

Shipping cost depends on the destination, total weight, package size, shipping method and delivery deadline. Because custom metal products may vary greatly in size, weight and packaging, the final shipping cost will be confirmed after reviewing the order details.

  • International express is usually faster but may cost more for heavy shipments.
  • Air freight can be suitable for medium or large orders with a tighter delivery schedule.
  • Sea freight is more suitable for large-volume orders when time is flexible.
  • For urgent orders, please inform us before production so we can plan the shipment earlier.

Shipping Insurance and Delivery Issues

If any problem occurs during transportation, such as damage, loss or abnormal delivery delay, we will help communicate with the logistics company and follow up on the compensation process.

The final compensation solution depends on the rules of the logistics company, carrier policy, shipping method, declared value, insurance status and the evidence provided. Different logistics companies may have different compensation standards and claim procedures.

Important Notice

Please keep the outer packaging, shipping label, product photos and any damage evidence if a shipping issue is found after delivery. These materials may be required by the logistics company for claim review.

Custom Product Shipment Notes

Before bulk production and shipment, we confirm product details with the customer through artwork, 3D mold images, sample photos, remote video confirmation or physical samples when required.

Once the products are produced and shipped according to confirmed details, shipping arrangements will follow the selected delivery method. If product quality issues are caused by our production, we will take responsibility and provide reasonable support.

Need Help Choosing a Shipping Method?

Tell us your destination country, order quantity and delivery deadline. Our team can help recommend a suitable shipping method for your custom order.

Contact Us